ISPS for Shipping Agents

ISPS Control for Shipping Agents Per port call, without email chaos

Digitize ISPS notifications and approvals for each port call in one controlled workflow.

Replace fragmented emails, spreadsheets and manual forwarding with one port call-linked workflow, so shipping agents always know what is approved, what is pending and what still needs action.

Automatic routing to the right terminal Real-time approval status Complete visit history per port call
ISO 27001 Certified ISPS-compliant workflows Reduce manual coordination by up to 70–80%
200k+
Vessels tracked worldwide via satellite, terrestrial & roaming AIS
60+
Port ecosystems / PCS integrations live across Europe
500k+
ISPS terminal and ship visits processed annually
ISO 27001
Certified · ISPS-compliant workflows
175
Years of Royal Dirkzwager maritime intelligence
TRUSTED BY LEADING SHIPPING AGENTS, TERMINALS AND PORT AUTHORITIES
Active internationally, with strong adoption across major European ports including Rotterdam, Amsterdam and Antwerp.

THE CHALLENGE

ISPS coordination breaks down when it lives in inboxes.

Shipping agents manage multiple port calls under time pressure. When coordination happens through inboxes instead of a shared workflow, visibility disappears and small changes quickly turn into operational risk.

WHERE IT GOES WRONG
Requests come in from everywhere

Email, calls, WhatsApp and forwarding. The “single overview” disappears immediately.

Status is not shared

Approved, pending and rejected are not visible to everyone working on the same port call.

Forwarding creates delays

Routing to the correct terminal or PFSO becomes a task in itself, with follow-up and rework.

Changes happen late

When updates arrive last-minute, it is hard to know what is final and what still needs action.

More coordination than control because the job becomes chasing stakeholders.
Harder to prove compliance because decisions and changes are spread across tools.
WHAT IT COSTS
More effort.
More risk.
Less visibility.

The result is predictable: more coordination work, a higher chance of missed updates, and less confidence that the visit record is complete. Under ISPS, that combination is uncomfortable.

Time loss Rework Low visibility Compliance risk

THE SOLUTION

One port call-linked workflow that keeps every stakeholder aligned.

Ship2Port turns ISPS coordination into a shared, port call-based process. Everyone works from the same request, the same status and the same visit record, without manual tracking.

Vessel context is the anchor. Requests, updates and decisions stay tied to the port call.

One shared status view. Agents, terminals and vessels see the same approval state.

Routing is built in. Requests reach the correct terminal or PFSO without forwarding.

The visit record stays complete. A clear history per port call supports handover and audit.

HOW IT WORKS

From request to approval without chasing updates

Ship2Port structures ISPS the way shipping agents actually work, so you stop coordinating across email, calls and spreadsheets and keep every port call under control.

Step 1 AGENT

Start an ISPS announcement

Starts per port call

Receive a request linked to a specific port call, or initiate one yourself when needed (also on behalf of contractors or users without an account).

Everything starts in the right place, per ship.
Step 2

Instant routing to the right approver

Routes instantly to the right approver

Once the agent approves the request, it’s routed automatically to the correct terminal. No manual forwarding and no guessing who to send it to.

You don’t have to chase stakeholders for status or approvals.
Step 3 TERMINAL / PFSO

Approve or request changes

Status updates in real time

Approvals, rejections or feedback appear immediately in your shared status view, without phone calls or inbox checks.

You always know what’s pending and what’s done.
Step 4

One complete overview per port call

Audit trail & handover ready

See expected visitors, organizations, IDs (and vehicles where applicable), time windows and visit purpose, plus a full action history.

No spreadsheets. No manual tracking. Seamless handover.
No calls No forwarding No spreadsheets Real-time status per port call

KEY BENEFITS

Less ISPS coordination. More control per port call.

Built for shipping agents managing ISPS under time pressure. Ship2Port replaces fragmented communication with one structured, port call-linked workflow.

Approve & update digitally

Approve, reject or create ISPS notifications without email or phone coordination.

Automatic routing to the right terminal

Requests go directly to the correct terminal or PFSO, without manual forwarding.

One shared source of truth. No spreadsheets required

Agents, terminals and vessels work from the same real-time data, eliminating duplicate updates and manual tracking.

Complete visitor overview per port call

Clear insight into visitors, organizations, IDs, vehicles and time windows, structured per ship.

Register visitors on behalf of others

Submit and manage ISPS notifications even for users without an account.

Audit-ready and fully compliant

Every action is logged and traceable, aligned with ISPS and GDPR/AVG.

Up to 70–80% less coordination Real-time approval status Complete visit history per port call

KEY FEATURES

The operational tools shipping agents use every day

Everything is organized per port call: one shared overview for status and follow-up, and one detailed view for verification, updates and a complete visit record.

ISPS requests per port call

See all ISPS announcements linked to your port calls in one structured overview. Instantly spot what is approved, what is pending and what still needs action.

  • View requests per port call and location
  • Instantly see approved, pending or rejected status
  • Track visiting organizations and visitors
  • Filter by agent, vessel or status
Ship2Port ISPS incoming agent overview showing requests per port call and approval status
Ship2Port announcement details view showing visitor information, status, and access details

Announcement details and approval workflow

Open any announcement to review visitor details, verify information and manage updates. Every change stays linked to the port call with a clear history for handover and audit.

  • Review visitor identity and organization
  • See visit purpose, duration and additional information
  • Track status changes and last updates
  • Maintain a complete visit record per port call

SECURITY & COMPLIANCE

Privacy, Security & Audit

Operate ISPS within a secure, inspection-ready framework. Identity data stays protected, approvals remain fully traceable, and visit records are retained according to defined policies.

ISPS compliant GDPR / AVG privacy-by-design ISO 27001 certified
CORE RECORD
ISPS Visit Record
One port call-linked record for requests, approvals and visit history.
Role-based access Encrypted Traceable
ACCESS CONTROL
Only the right stakeholder sees the right data
  • Role-based visibility per stakeholder
  • Controlled handover between agent and terminal
  • Clear ownership per request and status
IDENTITY PRIVACY
Protect identity data by default
  • Restricted ID access for non-security roles
  • No forwarding of ID documents via email
  • Encrypted storage and transmission
AUDIT & RETENTION
Inspection-ready traceability
  • Automatic logging of stakeholder actions
  • Searchable compliance archive
  • Configurable retention policies (commonly 6 months)

Every approval remains traceable: who approved what, when, and for which vessel.

Bring structure to your ISPS access process

Ship2Port connects shipowners, agents, terminals, service providers and port authorities within one secure, port call-linked workflow.

Reduce manual coordination Improve oversight Be inspection-ready at any moment
Ship2Port
by Royal Dirkzwager
175 years of port operations
ISO 27001 Certified
ISPS Compliant
Active across 60+ ports
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